“We’ve received quality service, with top-drawer professional attention to detail, a friendly and knowledgeable voice on the other end of the line that is always ready to go above and beyond the call.”
Annique Bennett
Tourism & Marketing Coordinator
City of Bothell
explorebothell.com
"Direct Interactions has been a wonderful supporter of the WSBLN, leading by setting an example for hiring people with disabilities.”
Karen Walters, CEO of the Washington State Business Leadership Network
“Direct Interactions is a compelling example of how local businesses can offer competitive solutions by leveraging technology while taking advantage of the virtual call center model."
Mansour Salame, CEO, Contactual
"You guys are great!"
Michael Bay – EZTurf
"I'm constantly amazed at how much money we are saving in staffing while actually increasing our level of customer service. The agents assigned to our account have been the best employees our company has ever worked with. They are highly motivated and trainable and they regularly go above and beyond what is asked of them... in a word, spectacular.”
David Karon owner of MiniDisco.com
"By working with Direct Interactions, our customer service agents work from home and reduce the impact of commuting on our environment."
Lambert Jemley, DocuSign Vice President of Marketing
