Get more done - let us handle your incoming calls, emails & texts. It's that simple.
Our virtual receptionists are available 24/7/365 providing outstanding customer experience (CX) for your customers
14-day risk-free trial - no credit card required
Ensure your customers receive round-the-clock customer service with myDI Virtual Receptionists. Our US-based staff provides an array of services that will keep your customers delighted with each interaction.
Inbound Calls - Chat - Email - Scheduling - Outbound Calls
Whether you need 50 call minutes per month or 5,000, we have the staff ready to handle whatever your business requires. Our standard packages make it simple for most businesses, but we’re also happy to provide a custom quote that gets you the best coverage and best value. We also do a lot more than just answer calls -- see some of our other services
-- US-Based, empathetic agents available 24/7/365, as full-time, part-time, or backup support
-- Trained to seamlessly represent your company
-- You choose how to interface with call interactions - updates by SMS, email, call, chat
-- Direct Interactions staff has led the industry in DEIB for over 17 eyears
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Partnering with myDI allows you to tap into our diverse and empathetic staff
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Receive a press kit to announce your business support for DEIB initiatives
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We believe happy employees mean happy receptionists for your business. We have the highest employee retention rate in the industry
-- Choose a plan that suits your needs
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Change (or cancel) plans at any time (no commitment required)
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Add services like SMS, chat, or email at any time
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Risk-free 14-day trial {includes up to 200 calls or 1000 min}
-- Call, SMS, Chat, Email, Social DM, Outbound call, Outbound Email - let us know your need and we’ll build a package tailored to your needs
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Not only can we handle various engagement channels, we can also communicate with you on the platform and tech that suits you best - call, phone, chat, email
-- Instant call summary
-- Access to Account Manager
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Monthly call log reports
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PCI and HIPAA Compliant
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Built on Amazon Connect
-- Looking to develop leads for your business? We provide highly-trained call agents that can represent your business and act as lead prospecting and generation agents
We’re here to help you manage and grow your business