From Disaster Response to 211 Support, we offer cost-effective cloud-based customer service solutions that easily adapt to capacity surges. Our US-based workforce of customer service experts prioritize accuracy and empathy on every call to our citizens in need.
Engage your customers with voice, chat, email, SMS, social media, and advanced Al technologies
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Collaborative platforms that promote efficient and organized communication
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Coaching and development tools to motivate agents in a virtual environment
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Omnichannel, adaptive virtual training approach
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Seasoned leadership supported by artificial intelligence and quality assurance experts
