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Seattle, WA — In celebration of Earth Month this April, Direct Interactions, a US-based outsourcing remote contact center, proudly reaffirms its commitment to environmental responsibility by maintaining a carbon neutral operation. Unlike traditional on-site call centers, Direct Interactions was designed to operate remotely since its creation in 2007. This home-sourcing model dramatically reduces carbon emissions by eliminating the need for…

Seattle, WA — Last year, Direct Interactions, a remote contact center company that prioritizes diverse hiring practices, received the esteemed Rev. Dr. Martin Luther King Jr. Beloved Community Award from the Washington State Department of Social and Health Services (DSHS).This prestigious recognition celebrates organizations and individuals who exemplify Dr. King's vision of a "beloved community" by fostering inclusivity, equity, and…

SEATTLE - Feb. 10, 2025 -- Direct Interactions, a provider of call center services for multiple 211 organizations, is proud to celebrate National 211 Day on February 11th, a day dedicated to recognizing the crucial work of 211s and their staff. We celebrate the efforts of 211 service teams across the country, whose compassion and dedication help communities navigate critical health and human…